Quick answers to the questions we hear most, plus fixes for common issues.

Trial & billing

Do I need a credit card to start? No. You can start with a 60-day free trial, with no credit card required.

What happens when my trial ends? Choose a plan and add a payment method to keep your menu published. Your menu and data stay safe in the meantime. See Plans & billing.

Can I change or cancel my plan later? Yes. On the Billing page, use Upgrade (or Change Plan once you're paying) to switch plans, and Manage Billing to update your payment method, download invoices, or cancel. Upgrades apply right away with a prorated charge. A move to a lower-priced plan takes effect at the end of your current billing period.

Editing & publishing

Do my changes appear instantly? Your edits save automatically as a private draft, but they only become visible to guests when you click Publish. See Publishing your menu.

My menu isn't updating. Why? The most common reason is unpublished changes. Open the Studio editor and click Publish to push your latest draft live, then refresh the menu page.

Can I hide prices? Yes. Turn on Hide prices in the Studio editor's Styling mode, in the Menu display card. See Prices & currency.

What languages does my menu support? Standard publishes your menu in two languages, and Premium and the free trial have no limit. On every plan you can translate by hand or with AI. See Menu languages & AI translation. Currency and number format live on the Venue page. The Amusebit admin app itself is in English.

Sharing & domains

Where do I find my menu link? On your dashboard, under Quick Info → Menu URL. It's your your-venue.amusebit.site address. See Your menu link.

My custom domain isn't working yet. DNS changes can take from a few minutes to a few hours to take effect. Double-check that you've added the records exactly as shown, and watch the status on the Domains page. See Custom domain.

Account

I forgot my password. On the login page, use the Forgot password? link to reset it.

Can I change my account email? Your sign-in email can't be changed from settings. If you need to switch it, contact support.

Still stuck? Contact support and we'll help.